At Szlurecraft, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy.
You may return any product within 30 days of receiving it for a full refund, provided that the product is in new, unused condition and in its original packaging. To initiate a return, please contact our customer service team at to receive a return authorization and instructions on how to return the product.
Please note that we do not offer exchanges at this time. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.
Once we receive the returned product and verify its condition, we will issue a refund to your original method of payment within 5-7 business days. Please allow additional time for the refund to appear on your account, as processing times may vary depending on your financial institution.
Please note that the cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part, such as receiving a damaged or defective product. In such cases, we will cover the cost of return shipping.
If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team for assistance.